Return & Refund Policy
Return Policy:
At Cream N2O, we understand the unique nature of our products, and we want to ensure your satisfaction. Please note the following important details about our return policy:
We can only accept returns when the items are in their original packaging. Custom packaging returns cannot be accepted due to specific restrictions related to dangerous goods.
To initiate a return request, please respond to your order confirmation email or reach out to us at returns@creamn2o.com. We are here to assist you.
We kindly request that you plan your returns promptly, as we accept returns up to 3 days after the delivery of your package.
Once your returned package reaches our warehouse, we will promptly issue a refund to your original payment method. Please allow up to 10 business days for the refund to reflect on your account statement.
Distribution Tailored to Your Needs:
At Cream N2O, we understand that every business is unique. That's why we're here to cater to businesses of all sizes, no matter the scale of your requirements. Whether you need pallets or full containers of our products, we've got you covered.
Becoming a Distributor:
If you're considering becoming a distributor, we invite you to explore our dedicated distributor page for comprehensive information. This page will provide you with insights into the benefits and opportunities of partnering with Cream N2O.
Competitive Freight Rates:
For large quantity orders, we want to ensure you receive the most competitive freight rates possible. Simply reach out to us at sales@creamn2o.com to inquire about freight rates tailored to your specific distribution needs.
Your Satisfaction Matters:
At Cream N2O, your business is invaluable to us. Our policies are thoughtfully designed to offer a seamless experience for all our customers, regardless of the size of your order or your distribution requirements. Your success is our priority.